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nwtotalatm
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Joined 2 years ago
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Are Tmobile internet for business prioritized on the network? HIGH LATENCY!!!
I just installed Tmobile internet and have been having issues with through-put and high latency. Speeds when low latency, which is only between midnight and 5am PST in Everett WA, allows for up to 175mbps down, but during the business hours and high latency we are getting 2-8mbps download. Unacceptable for a business internet solution. Are these devices prioritized on the network to ensure some or ANY type of service level?Re: sending text to my cell phone using @tmomail.net no longer working?
I am also having this issue and opened two tickets, with the latest being escalated. ¡Gracias por ser un cliente valioso de T-Mobile! Trouble Ticket # 75019739 has been opened on your account. Please allow 3 business days for teams to review. Resolution can take longer depending on the issue. I have tmobile business lines for all my field service techs and they depend on this messaging to respond and repair to equipment in the field, now they havent gotten any notifications and equipment is down without us knowing. major issue!Re: email to sms gateway spam filter issue with my domain
Hi @HeavenM thank you for your input. However, this service is utilized by a huge number of end users, business, and platforms. For example ServiceTitan (a $10B company) has over 7500 clients and over 100,000 service technicians and they utilized the email to sms gateway and sms gateway of tmomail.net as part of their notification abilities, so I dont feel it is a small service designed for 1:1 comms and my software was working fine until this monday, meaning it wasnt scored as spam until monday. No problem, the system is working as it should and scoring various domains traffic into tmomail.net its just that my domain is not spam and should be adjusted for rescoring. is this is outside your scope of responsibilities- no problem. Lets get this over to an admin of the spam filtering so it can be resolved.email to sms gateway spam filter issue with my domain
my domain nwtotalatm.com is currently being blocked by the spam filters of tmomail.net, we utilize our domain to send out location update information for a field techs (all of who have tmobile business cell phones under our business plan) as well as our clients. All our techs and clients that are on the tmobile network stopped receiving email to sms notifications from our reports@nwtotalatm.comemail address on Monday 9/4/23 at approx 8:42pm PST. Please send this to the SPAM administrator of tmomail.net to address. ¡Gracias!
