Forum Discussion
Bank completed payment for equipment plan but T-mobile is not showing new amount nor activity.
I paid off rest of my phone, an amount of 112, the bank processed and completed the amount but on T-mobile it is saying I still owe the amount and does not show I have paid it off in the activity fee...
Its 12 days later and still saying the 112 and locked device.. I am going to wait until the new billing cycle shows up and then see what kind of move i need to make.
contact TMO either through calling in (tier 1 support) or via Facebook or Twitter (tier 2 support) and they can look into it. no one in here has account access.
