Forum Discussion
Galaxy S21 Ultra 256gb Delay
Is there a backorder issue with the Galaxy S21 Ultra 256gb? The goalposts keep moving as far as shipping and delivery date. As of now, it says it is supposed to both ship and be delivered today, bu...
UPDATE: After my original call with the customer service rep, I received a call back from another rep, who stated that the first rep (alleging the phones were out of stock until April 6) was incorrect. He confirmed that there were phones in stock in the warehouse, and he expected mine to ship Friday or Monday. He added that if it did not ship Monday, he would call me back to discuss, and that he would, on Monday, find a T-Mobile store with one in stock so I could pick it up or they could send it to me from the store.
The problems are: Monday has come and gone without a call; my shipping date keeps moving back by 1 day, each day; and according to all 5 of my local stores, no local stores carry this model. They can order it for you at their store, or you can order online, but they do not have, never had, and do not have the option to carry this model (256 gb) in stock.
Again, backorder delays I get, but T-Mobile flat out lying about their stock and ability to fulfil orders is deceptive and not in good faith.
