Forum Discussion
I cannot log into my T mobile account
I only have a Home internet line. Even if I enter the email address I used when signing up and the phone number I received in the email, the following message appears.
'We're sorry, we don't recognize this email. Please provide the email you used when purchasing your T-Mobile service, or contact Care by dialing 1-800-937-8997 or 611 from your T-Mobile phone.'
Please help me to log in
This has been an ongoing and common issue, sadly. I got mine resolved by contacting "T-Force" (T-Mobile Help) here: twitter.com/tmobilehelp. I think they are also on Facebook. Send them a message.
This has been an ongoing and common issue, sadly. I got mine resolved by contacting "T-Force" (T-Mobile Help) here: twitter.com/tmobilehelp. I think they are also on Facebook. Send them a message.
