Forum Discussion
mo3holly
Hace 3 añosNewbie Caller
iphone 11 trade in
I was told at T Mobile that I could receive $800 for my iPhone 11 which would go towards my bill for the iphone 13 pro max. The bill is originally $36 for 30 months before the credit. They printed th...
PapaVamp
Hace 3 añosNetwork Novice
Happens to me, told me I'd get $850 with 650 applied to bill over 2 years and 200 back. Once I sent my phone in they did the same thing they did to you and tried to tell me I would only get less than $200. The agent who convicted me to switch over changed the detains to increase the amount of their commission. My black iPhone 11 128 gbs was listed as a red iPhone 11 256 gbs.
I had to live chat around 4 different times and each time it was "solved" but then I would get an email about an issue with my trade. Finally the last time I called they gave me the promised amount. I was making them check my chat logs to see where I was promised a certain amount and I'm not sure if they played back my phone calls but I was asking them to
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