iPhone 14 Pro Pre-Order Chaos

Same issues.  After trying for over an hour, I finally received the reservation message that Tmobile is down and they will message me to complete order.  One phone I will get on 9/16 (Iphone 14) but the Pro for the other line I will not get until 5 - 7 days later.  

I pre-ordered successfully through the MyAtt app 2 phones iphone14pro and a pro max went pretty smoothly there was one 10min glitch when trying to add the 2nd phone but it went thru and ship date on the 16th. Did this while I was trying to pre-order with Tmobile and even called tmobile and their systems were down. I was able to pay off the balance on my current phones at least lol

Can someone share the costs for jod for the iPhone 14 pro? 

This is such a mess / poor experience by T-Mobile. 

They better be issuing bill credits or something for this debacle. 

I am sure ATT and Verizon are loving this huge error right now…: probably a lot of carrier switching because of it. All of their systems work, why can't ours? Ugh. 

My order almost went through but the foreign rep did not take down my billing information correctly, then the system bombed again after that. Was on the phone since 4:45am PST. Tried through apple store app and they acknowledged T-Mobile systems are down but at least got a reservation code

Same thing, got an email saying my promax order was canceled. Half the chat people say it's canceled the other half say no it is an error internally your order is still good to go.  Credit card shows my authorization but still no shipping info in my order still shows canceled in my account.

I don’t think folks can answer that as it has to due with the outstanding balance on your phone, plus I was told you have to bring your account current, meaning you have to pay the outstanding monthly balance probably because it includes the job device payment.

Still down. Try to upgrade and it says I have to call. So I called and it gave a 45 Minute wait time. Set up a call back which they did but agent said to just try back in an hour as site was not working. Pretty amazing that in this day and age T Mobile could screw up a launch so well. On Apple site it will not communicate with T Mobile so as of now there does not appear to be a way to pre order. 

Randomdude wrote:

Still down. Try to upgrade and it says I have to call. So I called and it gave a 45 Minute wait time. Set up a call back which they did but agent said to just try back in an hour as site was not working. Pretty amazing that in this day and age T Mobile could screw up a launch so well. On Apple site it will not communicate with T Mobile so as of now there does not appear to be a way to pre order. 

Yep pretty much what happened to me lol amazing smh ATT came through we’ll see