Forum Discussion
My number cancelled before time and how to reinstate it?
Hi T-Mobile Support, I am out of country for the last 3 months and didn't pay the bill for my prepaid line. Yesterday I got the msg that I should pay the bill otherwise the number will be cancelled by 02/01. I tried paying it today and getting the message that the number is already cancelled.
Why it cancelled before time and how can I reinstate my number?
Canceled by February 1st. Today is February first. It was probably canceled at 11:59PM PT on January 31.
You can try using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if they can help.
Canceled by February 1st. Today is February first. It was probably canceled at 11:59PM PT on January 31.
syaoran wrote:
Canceled by February 1st. Today is February first. It was probably canceled at 11:59PM PT on January 31.
They mentioned 02/01 by 11:59pm but cancelled before that time :(
I am currently getting help through their Virtual Assistant.
