Trade-in amount

"Up to" is understood, but when you are told in store that it checks out and that you will get 800. And asked, do you want to add chargers or anything as an equipment cost since you won't have one?  You get the impression it's 800. I was told 800 and then they told me 200 down for the rest plus tax and I was paid in full.  Now the issue is that some of the sales people may not know tjis happens later and they need to make sure they understand and relay the info.  I was lied to whether intentionally or not. It's doesn't matter it's the companies fault. I didn't catch it for awhile. But now that I did. We will either come to an agreement or I will be gone and still fight it for every penny. I won't make complaints. That does nothing. They took from me and I will take more. With the information I have, I can't imagine a court wouldn't grant me a few thousand dollars... you took my phone and offered $800. I accepted. I was told I wouldn't have an equipment charge. I was told to pay off my old phone before trade in which lost credits on another promotion. I was told to make a 200 payment to pay the new one in full. I was told I hade to upgrade my account and extra 15 a month to qualify for the promotion. Then  get a 16 dollar credit on a 33 dollar equipment charge and a bill 15 dollars extra. I saved 1 buck a month by giving away 200 in credits 200 in cash and easily 600 dollar phone plus 16 a month for 24 months I lost 384 dollars on this deal. Oh and you can't pay it off early or you have to pay for what they would have  credited you as well