Forum Discussion

D_G's avatar
D_G
Transmission Trainee
Hace 2 años

Reactivating deactivated sim card

Is it possible to reactivate a SIM card after canceling it (like switching to eSIM) on another line?

It is a TM9260 sim, I got it in 2016 and was just deactivated a few days ago. Is it possible to reactivate it?

  • Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered "deactivated". Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are "terminated" and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine. 

    If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :) 

    Hope this helps!

  • raskarimi's avatar
    raskarimi
    Network Novice

    Hola,

     

    I was in Germany for 8 years and then left returned to my country. Now my SIM card has been deactivated because I did not use it. Is it possible to activated it again?

     

    Saludos cordiales.

     

  • syaoran's avatar
    syaoran
    Transmission Titan
    raskarimi wrote:

    Hola,

     

    I was in Germany for 8 years and then left returned to my country. Now my SIM card has been deactivated because I did not use it. Is it possible to activated it again?

     

    Saludos cordiales.

     

    No.  Once a SIM card has been deactivated, it can't be reactivated.  You will need to visit your local T-Mobile store, purchase a new SIM, and get a new number.  

  • D_G's avatar
    D_G
    Transmission Trainee
    HeavenM wrote:

    Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered "deactivated". Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are "terminated" and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine. 

    If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :) 

    Hope this helps!

    Is the expiration date 90 days after it was in service or the one printed on the sim holder? The sim is from 2016, what I'm trying to do is bring the current number on it to eSIM and add a different number on that old 2016 sim.