Forum Discussion
T-Mobile has been overcharging me for months
I am so disappointed and angry about the billing I've received from T-Mobile. Our coverage has gotten worse with the new towers while our bills, which were supposed to stay at $85 have ballooned to a...
BobTucson wrote:We have been with T-Mobile for 19 years, but since the Sprint merger, everything has gone way downhill, causing us to look elsewhere. The last straws are... 2 "free" upgrades where nobody will credit the payments back to us, AND, bait and switch with internet, charging $150/month for non-unlimited instead of $50 for unlimited, THEN, sending us a second modem, so they can charge us for equipment and service we can't even use, since they don't allow 2 modem lines at one address. We are trying to track down ANYBODY who can help us at T-Mobile. Somebody said call 611. We did, they promised refunds, then gave us a measly $20 credit (instead of the $300 or so they overcharged)... and the new bill is still trying to charge for a non-existent line and unused service.
This forum is primarily a peer help forum for customers to help other customers. No one here has access to your account. You will need to either give Customer Care at 611 or reach out to T-Mobile via DM on Twitter or Facebook.
