Forum Discussion
T-Mobile has been overcharging me for months
I am so disappointed and angry about the billing I've received from T-Mobile. Our coverage has gotten worse with the new towers while our bills, which were supposed to stay at $85 have ballooned to almost $200 a month.
We traded in phones that were in perfect working order and were assured on multiple occasions that the promotion for the iPhones we received would lead to no increase in our monthly bill.
I am not sure whom to report their business practices to, but I will be finding a way to take action if they do not refund the overcharges and return us back to our previous bill amount.
Mee wrote:
I reported a phone stolen/lost seven months ago. And they have been charging me all seven months for the phone and the insurance on the phone. But now they won't cover it because it's been more than 30 days T-Mobile is a scam
did you still owe money on it?
Mee wrote:
I reported a phone stolen/lost seven months ago. And they have been charging me all seven months for the phone and the insurance on the phone. But now they won't cover it because it's been more than 30 days T-Mobile is a scam
Just because a device is lost or stolen doesn't mean you don't have to pay for what you purchased. Insurance would provide a replacement if you had processed your claim in time. You still would have had to pay off the lost/stolen device regardless.
I reported a phone stolen/lost seven months ago. And they have been charging me all seven months for the phone and the insurance on the phone. But now they won't cover it because it's been more than 30 days T-Mobile is a scam
What are the charges for?
T-mobile has been overcharging me routinely also. I spent endless hours on the phone, they claim they fix it, and they don't. T-Force Team via Facebook does jack to fix anything. The last resort is consumer protection at the attorney generals' office. And file with the Better Business Bureau. Tmobile refuse to email or put anything in writing, there is a reason for that. Scammers operate like this
No one here has access to your account as this is primarily a customer peer help forum with very little moderation from T-Mobile. Try reaching out to the T-Force Team via Facebook or Twitter to see if they can get this resolved for you.
