Forum Discussion
Home Internet - Requires Open Window - Unusable for multiple hours each day
Hello, My Gateway (for home internet) now requires that the window be open in order to function. I've seen multiple incidences of violence outside right outside of my window, and that I have to h...
I have my gateway by a window also and noticed that the signal levels improve about 6 dB or so when the windows are open. So it sounds like you have marginal signal levels and the open window helps mitigate the problem. The best you can do is move the gateway around (sometimes even just rotating it a bit can help). There is also the possibility of adding an external antenna...the newest gateway has a port for that, but with the older ones it's still possible.
Also noting … in many areas spring/summer brings 'leaves' on trees. Your signal can drop a few DB if there are trees blocking service between your device and the tower - leaves just make it a little worse.
