Forum Discussion

Toby12's avatar
Toby12
Network Novice
Hace 2 meses

my Internet will not pick up a signal now

When I got up this morning I noticed my internet was out and I looked at my router and it had no signal whatsoever so I thought where we had these flash floods and a lot of problems around here in Tennessee from the hurricanes that have been hitting that this may be it but now it's clear outside it's beautiful like there's a couple clouds here and there but not nothing serious and it's still out it has no signal could you please somebody or anybody help me on what should I do??

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    Do you have T-Mobile cell service at the same location ?

    In theory, if your phone has had decent service - it should be similar to your T-Mobile home internet

    You can try powering it off/on, as I'm sure that if you called a tech, they will tell request it.