Forum Discussion
STOP THROTTLING
this is BS. y'all broke my home internet. Are you throttling? I just changed my gateway thinking it was broken but no. It is your dishonest business practice that is causing this. Just be upfront if...
Been having the same issue here for weeks (on multiple phones and on the 5G home gateway). I've found when the signal changes from good to very good (or on a phone when it switches from 5G to 5GUC) internet connectivity dies and does NOT come back; everything was working fine for months. I have opened multiple "support tickets" and had several managers promise to call me back, they never have. I have spent at least 8 hours on the phone with "support". Seems at least a few of you received an update of "tower maintenance". I keep getting told that "everything is fine".
