Forum Discussion
wifi down
My home wifi has been down today all day (08/25/23). I called customer support and apparently there are 2 towers in my area that are down. I've never had home internet that has been down the entire d...
Beantree wrote:My home wifi has been down today all day (08/25/23). I called customer support and apparently there are 2 towers in my area that are down. I've never had home internet that has been down the entire day!
they couldn't give me an estimated time when this would be fixed. The router shows error code WAN 002. What a mess!
I live in Norwalk CA.
I'd recommend calling back to get an ETA and file a ticket. Also, often when T-Mobile's tech support say 2 towers in the area, that can be 20 miles apart .. from experience.
