Forum Discussion
Cannot connect HP Officejet Pro 8600 Plus to T-Mobile 5G Gateway
I have an HP Officejet Pro 8600 Plus e-All-in-One Printer N911g. I have just gotten a T-Mobile 5G Gateway router set up with 2 networks: one with 2.4 GHz and 5 GHz (dual band) and one with just 2.4 G...
@JohnPM67 please take a look at the following thread. They had success setting up a separate 2.4ghz SSID for their printer and it worked (3 SSIDs).
https://community.t-mobile.com/gateways-and-devices-37/hp-8020rinter-wont-connect-to-tmobile-5g-or-2-4g-52646?tid=52646&fid=37
let us know how it goes.
Only thing that worked for me was to download the HP Smart app, regardless of any other printing apps and programs, newer HP printers, in my experience, will only connect to and communicate through that app. I downloaded it on my phones (Google Pixel 6a, Motorola One 5g Ace and Samsung S10) and my laptop which is a Dell. My phones haven't had any issues connecting unless the printer is sleeping hard 😂 and doesn't want to wake up. My laptop likes to make me switch my wifi connection to the one the printer broadcasts to complete the job. I do find this slightly odd since the printer has no USB connection option and should be a simple Bluetooth connection, not through the wifi ssid.
Anyways, best of luck to you. Hope your printer came with free months of ink too. It's worth it!
