Forum Discussion
Cannot get a 5.0 network to work!
I have successfully partitioned my network (2.4 works great!) but I cannot get the 5.0 partition to work. I have deleted and recreated the network multiple times, checked all settings, passwords etc. but no luck. The multi speed network works great but it might just be connecting to 2.4 and therefore not alerting me of any error. Anyone else seeing this? Any advice would be great from someone who's 5,0 partition stuck.
Does the Fire TV device see the 2.4 network that you set up? Can it connect to that? Most of the time, devices don't need you to split the networks because they are designed to connect to the combined network and use the one that best suits the device. If the device needs a separate network, it is to connect solely to 2.4 GHz because they don't use 5 GHz. This is common with printers, garage door openers, and other specific devices like that.
If the 5 GHz network is working for your other devices, then the only thing I can think of is that Fire TV compatibility.
FoolsParadise wrote:
Forgot to add: my devices that show the partition list it as “not in range”.
It may be that you are using an SSID name that had also been used in the past for a different router that your device had been connected to. On the device that is giving you the "not in range" message, try telling the device to "forget network", Hopefully on a new WiFi search, the new router and SSID will appear correctly.
5GHz does not have as far of a reach as 2.4GHz. If it is not seeing the network. The signal probably isn't reaching far enough for that device to see it, if the device is capable of seeing and connecting to 5GHz.
Forgot to add: my devices that show the partition list it as “not in range”.
Hey there @FoolsParadise Just checking in here to see if Rogracer2000's advice helped or if you found the answer another way. If you still haven't gotten it solved, we would love to have a little more information about what else you have tried so we can help further. ¡Gracias!
No, still having the issue. I did try renaming the network but it still says 'not in range' and I have to enter the info, it doesn't find the network doing a scan.
It might have helped if I had previously mentioned that the problem is primarily on my firetv but I was able to connect my iphone & kindle fire. I have updated firetv, restarted, entered network info manually, performed a new scan.. still no connection to the 5.0 network.
HeavenM wrote:
Does the Fire TV device see the 2.4 network that you set up? Can it connect to that? Most of the time, devices don't need you to split the networks because they are designed to connect to the combined network and use the one that best suits the device. If the device needs a separate network, it is to connect solely to 2.4 GHz because they don't use 5 GHz. This is common with printers, garage door openers, and other specific devices like that.
If the 5 GHz network is working for your other devices, then the only thing I can think of is that Fire TV compatibility.
It does recognize both the 2.4 network and the network that is either/or. Firetv has a gaming channel (luna) and it is asking for a 5.0 mbps connection. I use the 2.4 on our cameras,photo frames, lights etc.
syaoran wrote:
5GHz does not have as far of a reach as 2.4GHz. If it is not seeing the network. The signal probably isn't reaching far enough for that device to see it, if the device is capable of seeing and connecting to 5GHz.
This might be the issue although the 2 devices are pretty close to one another. I will try moving them as close together as I can and see if it makes a difference.
Thank you for responding
FoolsParadise wrote:
HeavenM wrote:
Does the Fire TV device see the 2.4 network that you set up? Can it connect to that? Most of the time, devices don't need you to split the networks because they are designed to connect to the combined network and use the one that best suits the device. If the device needs a separate network, it is to connect solely to 2.4 GHz because they don't use 5 GHz. This is common with printers, garage door openers, and other specific devices like that.
If the 5 GHz network is working for your other devices, then the only thing I can think of is that Fire TV compatibility.
It does recognize both the 2.4 network and the network that is either/or. Firetv has a gaming channel (luna) and it is asking for a 5.0 mbps connection. I use the 2.4 on our cameras,photo frames, lights etc.
Thank you for responding
As long as you are exceeding 10 Mbps you should be fine. I don't know why they say "5 GHz is the preferred band for most households." With my previous 802.11ac router with separate 2.4GHz and 5 GHz bands, my streaming devices (Fire TV and Roku) always preferred 2.4 GHz.
From Amazon help (sorry about the large font; this is copy and paste.)
Minimum Internet Streaming Requirements for Amazon Luna
To successfully play games on Luna, make sure that your internet connection meets the minimum streaming requirements.
- An internet connection with sustained speed of at least 10 Mbps for 1080p video quality.
- We recommend using a wired network. If you're using a wireless router with both 2.4 GHz and 5 GHz bands, try connecting using the 5 GHz band first. 5 GHz wireless band is the preferred band for most households.
- Disable VPN and Proxies while streaming.
- For Fire TV, make sure that Game Mode is enabled on your TV. This setting is usually found by going to Settings or Setup on your TV.
