It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!

Mz Red1 wrote: It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!! Ok your absolutely correct,, So Go ahead Hire a Lawyer and we will all jump on the lawsuit under you..Make sure you handle the money for us or get them to do in on contingency.. cause Im a little tight on cash right now since Gas is so high..

I really believe the reality is if you have a discussion with T-Mobile and make a firm, rational demand for a refund after explaining the situation they will come through and provide a refund. The only one who really wins in a lawsuit is the man in the $2000 suit and Italian custom shoes. 5G Cellular internet delivery is still in its infancy and still has a way to go. Coverage for ALL areas is not a reality. It is NO different with a cable or fiber solution. The carriers do not just dump a bunch of money for a Joe on a mile long dirt road for free. They might for a large fee but then again may not. The information about what the T-Mobile solution can and cannot do is in the FAQs and in multiple T-Mobile conversations in the community and say Reddit or on Facebook etc…The $50/month, no contract, no fees, no equipment costs etc… is attractive and for some like myself was the only viable solution. It works for me. Sure it had its moments at times but it was fixed. Lawyers love class action lawsuits as that just fuels their expensive cars and heats their pools. Time to move on. Just have the conversation, get a refund and get another solution and enjoy life. Please.

Why not just cancel the service and get another internet provider? That would be much easier and cheaper than hiring an attorney and trying to get a class action suit going. From what I've read here, T-Mobile is providing refunds for those who ask and cancel. Moreover, it's a totally wireless type of internet service. There will never be techs coming to your house. (One of the pluses of this type of internet service, in my opinion.) You need a wired service for home visits. Is Cox or Verizon in your area?

yes but the lawsuit would be much more effective in the pocketbook..

I still think if you don't like the service a company gives you, you simply find another company. If you think you deserve some type of refund, ask for it. I can't imagine suing an internet company if their service is not working out for you. If my T-Mobile internet starts going out for long periods of time, or if I get tired of dealing with a lot of short outages, I will go back to Cox. Phone wise I would stick with T-Mobile, because service has always been good, except for an outage for a few days after a hurricane hit my area, and their customer service has always been most helpful and most honest. I have never contacted their internet customer service, however, and would not have the patience for long holds, no call backs or unhelpful advice. I would go back to Cox.

ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE

MikeyD28655
Transmission Trainee
Hace 2 años
Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!

Not to mention, they are as bad now as at&t. They also fired hundreds(maybe more if they are not putting it in the media) of workers just to be able to afford those expensive homes the board and ceo live in. We are just cash food to the corp cows that just keep growing fatter by the day.
Kellysocal1
Newbie Caller
Hace 2 años
I'm wondering WHY T-Mobile doesn't Warn new customer at the time of purchase that the 5-G is being adapted for communities and may require reboots? At least then the consumer has all the information to make his or her purchasing decisions.
magenta7099048
Network Novice
Hace 2 años
Glad I came here, I see everyone here is having problems with Internet. Thank you, I won't be getting the Internet for my place.
TeeJay
Newbie Caller
Hace 2 años
gramps28 wrote:

No lawyer does class actions on contingency because they want the money up front.

Actually, almost all class action attorneys fees are awarded after the case is won or settled.
TeeJay
Newbie Caller
Hace 2 años
Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!

When you file your lawsuit, be sure to use all caps just like this. The court will be impressed.
jimmieg
Newbie Caller
Hace 2 años
Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!

Unreasonable You had a trial period to test. If you didn't like it, should have said "no thanks.". Can't eat the steak and then ask for refund. It's not for you. Move on.
Wikolia_Kaluna-
Newbie Caller
Hace 2 años
Changed from Verizon to t-mobile same typed of service callers say I'm going in and out and.I need to walk my 9 acres and end up on the highway outside of property. It may be the tower reception communication towers need updating. I am not a telecommunication person, but it seems that way. Question does all carriers use the same towers? I don't see towers like what they have in Vegas.
TrailAddict
Transmission Trainee
Hace 2 años
These people threatening lawsuits because of dropped or unreliable connections have been watching too many movies. No legitimate attorney takes a case where there is no cause of action and I would be surprised if any even offered to waste their time with a "free consultation" after spending 10 seconds on the phone with a rambling caller. Instead of threatening "class action" suits when it doesn't fit the mold, spend some time reading over the terms and conditions. Then think about signing up for broadband or fiber internet instead of willingly paying a monthly fee for a product you're that unhappy with.
Amanduh72488
Transmission Trainee
Hace 2 años
T-Mobile lied they cheat and they will literally do anything for a sale... Kind like those only fans chicks 😂. They have zero service and no responsibility for it. Even the bbb escalation guy named David is full of it. I just let them know I have a lawyer on speed dial and I will get this fixed. For those who can't afford a lawyer or get help with this file with your local attorney generals office. Fcc. Ftc. Bbb. They will eventually have to cough up some excuses to why they are so lame.
MikeyD28655
Transmission Trainee
Hace 2 años
johnbor wrote:

Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!!

Ok your absolutely correct,, So Go ahead Hire a Lawyer and we will all jump on the lawsuit under you..

Make sure you handle the money for us or get them to do in on contingency.. cause Im a little tight on cash right now since Gas is so high..

you are a garbage human for this comment. Money is tight for us all, But I would and will toss some into the basket to get it started. I'm glad you are enjoying getting rear ended by corp. america. Just stand there with the rest of the losers that are doing nothing and get off my internets.