ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE

The forum moderator has a responsibility to do so as legal also has their job to do. Everyone has a responsibility to protect the organization and keep things working. It will all be resolved in the end. 

Right. A lawsuit wouldn't do anything to fix the problem. I said something like that in another post, here, but for some reason a moderator has flagged it. Don't know why and I'm actually getting a little ticked off about it. It was all written politely. This behavior is pushing me ever closer to cancelling my service.

I really believe the reality is if you have a discussion with T-Mobile and make a firm, rational demand for a refund after explaining the situation they will come through and provide a refund. The only one who really wins in a lawsuit is the man in the $2000 suit and Italian custom shoes. 

5G Cellular internet delivery is still in its infancy and still has a way to go. Coverage for ALL areas is not a reality. It is NO different with a cable or fiber solution. The carriers do not just dump a bunch of money for a Joe on a mile long dirt road for free. They might for a large fee but then again may not. 

The information about what the T-Mobile solution can and cannot do is in the FAQs and in multiple T-Mobile conversations in the community and say Reddit or on Facebook etc…

The $50/month, no contract, no fees, no equipment costs etc… is attractive and for some like myself was the only viable solution. It works for me. Sure it had its moments at times but it was fixed. 

Lawyers love class action lawsuits as that just fuels their expensive cars and heats their pools. Time to move on. Just have the conversation, get a refund and get another solution and enjoy life. Please.

No lawyer does class actions on contingency because they want the money up front. 

Why is my new post being reviewed by "our moderators"? There was no foul language or hate speech or anything like that. Just my opinion about how suing wouldn't be productive.

Suspicious.

I doubt they would even notice. According to the Better Business Bureau there is a suit against them from the FCC and they've had others from FCC, FTC and DOJ that they've had to settle in recent years. It's just par for the course for them, but a pain for the private plaintiff. They would find a way to pass on the loss to the consumer.

yes but the lawsuit would be much more effective in the pocketbook..

I agree with Snoooop. Shop around for another service. I am having the same problems and I am about a day or two away from saying goodbye to T-Mobile.

Why not just cancel the service and get another internet provider?  That would be much easier and cheaper than hiring an attorney and trying to get a class action suit going.  From what I've read here, T-Mobile is providing refunds for those who ask and cancel.  Moreover, it's a totally wireless type of internet service.  There will never be techs coming to your house.  (One of the pluses of this type of internet service, in my opinion.)  You need a wired service for home visits.  Is Cox or Verizon in your area?

Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!! 

Ok your absolutely correct,, So Go ahead Hire a Lawyer and we will all jump on the lawsuit under you..

Make sure you handle the money for us or get them to do in on contingency.. cause Im a little tight on cash right now since Gas is so high..