ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE

Snooooopy wrote:

Why not just cancel the service and get another internet provider?  That would be much easier and cheaper than hiring an attorney and trying to get a class action suit going.  From what I've read here, T-Mobile is providing refunds for those who ask and cancel.  Moreover, it's a totally wireless type of internet service.  There will never be techs coming to your house.  (One of the pluses of this type of internet service, in my opinion.)  You need a wired service for home visits.  Is Cox or Verizon in your area?

maybe they are like me..with no other options in the area and do not want sat net (which is a scam in itself)

TeeJay wrote:

Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!! 

When you file your lawsuit, be sure to use all caps just like this. The court will be impressed.

But no one is impressed by your attempt at looking intelligent by putting someone else down. Obviously you have never been frustrated to no end. You and your ilk are what is allowing corporations to take advantage of users who pay for good service only to get crapped on.

johnbor wrote:

Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!! 

 

 

 

Ok your absolutely correct,, So Go ahead Hire a Lawyer and we will all jump on the lawsuit under you..

Make sure you handle the money for us or get them to do in on contingency.. cause Im a little tight on cash right now since Gas is so high..

you are a garbage human for this comment. Money is tight for us all, But I would and will toss some into the basket to get it started. I'm glad you are enjoying getting rear ended by corp. america. Just stand there with the rest of the losers that are doing nothing and get off my internets.

T-Mobile lied they cheat and they will literally do anything for a sale... Kind like those only fans chicks 😂. They have zero service and no responsibility for it. Even the bbb escalation guy named David is full of it. I just let them know I have a lawyer on speed dial and I will get this fixed. For those who can't afford a lawyer or get help with this file with your local attorney generals office. Fcc. Ftc. Bbb. They will eventually have to cough up some excuses to why they are so lame. 

I wasn't responding to you. I was responding to the OP. Instead of hijacking someone else's thread, start your own. Good luck with your own.

Trail Addict- I didn't sign up for internet. I signed up for a phone line. 5 of them and did based on their claim to provide a service which they have not. Seems pretty open and shut to me. I never said anything about class action I had just gottten off the phone with them and vented a bit. I'm thinking some f these comments including yours must be from TMobile employees. Troll on

These people threatening lawsuits because of dropped or unreliable connections have been watching too many movies. No legitimate attorney takes a case where there is no cause of action and I would be surprised if any even offered to waste their time with a "free consultation" after spending 10 seconds on the phone with a rambling caller. Instead of threatening "class action" suits when it doesn't fit the mold, spend some time reading over the terms and conditions. Then think about signing up for broadband or fiber internet instead of willingly paying a monthly fee for a product you're that unhappy with. 

I was a Verizon customer for 25 years and until 2022 their service in my area was not too bad but it got worse. I viewed the coverage map of T-Mobile and contacted them through chat to check on promotions. After chatting with "Jayce" the representative, I agreed to a phone call with him which was also heard by my wife. He stated that we would have "5Guc for my mother's location (100 yards from me) and 5G limited service for my physical address. We agreed and paid $800 over the phone for taxes for 5 new phones with yes a 30 trial period. That was 12-3-22. Our phone had NO signal at our homes. We called T-Mobile and they said there was a tower issue that was reported by another customer 11-23-22 and when that repair is finished our signal would be restored. I have wifi which enabled us to use our phone but my mom doesn't have wifi so her phone is useless unless she goes somewhere else that has a signal. The 30 day free trial got cut back to 16 days because my billing period would end on 12-19-22 and I had until then to send in all my phones (which worked) or my trade-in deal would be voided and I would have to pay full price for phones. Up to about 3 minutes ago (I was on phone with customer service again) they still can't fix my signal. On April 2, 2023 a rep names Dominic said, " the problem is the tower in your area is focused away from your direction and the only way to solve this would be to install a new tower". When I asked what are the chances of that happening Dominic replied, "I'm sorry but we are not going to put up a tower. The cost is too great". If they would have just came out and said we have poor service at your address I would have stayed with Verizon. Can I leave T-Mobile? No. If I do I have to pay off $4000 in phone costs. Oh and the really bad part? One morning my mom tried to reach out to her doctor, the hospital, family and friends because she was very ill. She couldn't make a call because her phone didn't work. Yeah I wish I could sue them. Misrepresentation? Breech of contract? False advertisement? I don't know. Are we so small that we don't matter to anyone? FTC should do something about it at least.

Changed from Verizon to t-mobile same typed of service callers say I'm going in and out and.I need to walk my 9 acres and end up on the highway outside of property.  It may be the tower reception communication towers need updating.  I am not a telecommunication person, but it seems that way.  Question does all carriers use the same towers?  I don't see towers like what they have in Vegas.

Mz Red1 wrote:

It time to SUE T-MOBILE FOR NOT PROVIDING CUSTOMERS WITH THE INTERNET SERVICE WE ARE PAYING FOR EVERY MONTH YOU CALL THEY DO NOTHING THEY ARE PUTTING THE LIVES OF OUR FAMILIES AT RISK BECAUSE OUR SECURITY CAMERAS WONT WORK WITHOUT INTERNET THEY REFUSE TO HIRE REAL TECHNICIANS TO COME OUT TO THE AREAS TO FIX NOTHING & THEY KNOW THEY ARE NOT GIVING US INTERNET SERVICE BUT THEY GETTING THEY MONEY EVERY MONTH FROM US & IT RIDICULOUS & UNEXCEPTIONABLE THAT THEY BE ALLOWED TO KEEP CHEATING & DECEPTIVELY TAKING OUR MONEY!! I'M SICK OF THEM GETTING AWAY WITH IT I CANT EVEN CONNECT MY PHONES TO THIS HOME INTERNET IT SAYS MY PHONE IS NOT CONNECTED TO THE INTERNET & THE BOX SITTING IN THE WINDOW! IF ABOUT KNOWS OF A LAWYER WHO HANDLES CLASS ACTION LAWSUITS PLEASE SEND THEM MY WAY I WANT ALL MY MONEY BACK THEY SHOULD HAVE GAVE IT FREE WHILE THEY TESTING IT OUT AT OUR EXPENSE & THEN MAKE US TROUBLESHOOT WHEN THATS THEIR JOB NOT OURS!! & I HAVE NEVER SEEN 5G anything while in my own house ALL WE GET IS LTE!! 

Unreasonable  You had a trial period to test. If you didn't like it, should have said "no thanks.". Can't eat the steak and then ask for refund. It's not for you. Move on.