Forum Discussion
Sagemcom Fast 5688W Gateway keeps turning off and on again
Hi! I need some help because my Sagemcom Fast 5688W Gateway keeps turning off and on again. When it's on, it works just fine, but then my device disconnects and when I look over to my modem it's rebo...
Thanks everyone for your suggestions and support! I heard back from Sagemcom who suggested resetting the modem. I did and it seems to have worked. A little annoying to have to do setup all over again, BUT very grateful it worked. For anyone with this issue in the future, try this and the other helpful suggestions in this thread. Hope it works!
I agree with copz1998's reply. Sounds like you got a bum unit. There is, however, one thing that you could check, at least to rule it out. Sometimes when the gateway goes to update itself, it fails and then reboots to restore the original firmware. Either way, I'd call Support and tell them you want a new gateway.
¡Buena suerte!
