Forum Discussion

NYJack's avatar
NYJack
Transmission Trainee
Hace 2 años

TMOG4AR Gateway

How do I go about replacing my T-Mobile Arcadian gateway with the newer TMOG4AR gateway?

Servicio al Cliente
internet residencial
t-mobile
  • copz1998's avatar
    copz1998
    Hace 2 años

    @NYJack according to a few articles about the new T-Mobile gateway, they will only be available for new customers. But, nothing prevents you from boxing yours up, walking into your local T-Mobile store and ask for an exchange. 

    Let us know how it goes. 

  • Ardenada's avatar
    Ardenada
    Network Novice
    Hace 2 meses

    I called support to see about exchange and was told it was only for new lines of service. So, I said OK as long as it is still the basic Home Internet and the the plus plan. So my cost would be the same. After I get it and have it setup and working, I will cancel my old line of service. That is the only way we could make it happen and still have support from T-Mobile.

  • Coldkyle's avatar
    Coldkyle
    Newbie Caller
    Hace 29 días
    NYJack wrote:

    Hint control app is on Google play so should I assume it's for android? I have all apple products and don't know if this app is compatible. The Nater Tater idea requires a script & getting to the gateway via a terminal which is more invasive than I feel comfortable doing. 

    Just downloaded and used hint control. Works amazingly easy! Just another of the many reasons Apple products are the worst. I used an Macbook pro for 2 years for school and couldn't wait to get back to a Windows pc. There are just so many things you simply can't do with apple that are so easy with Android and Windows. You should get a cheap android just to use on wifi so that you can accomplish some basic tasks.