T-Mobile Home Internet Review
I have been using T-Mobile Home Internet for a couple of months now. I recently upgraded to the 5G Gateway, which has made my WiFi much better Vs. the LTE Gateway which sucked and had a lot of restrictions. The 5G Gateway is sleek, easy to use, and comes included with your Home Internet Plan! My experience has been exemplary, apart from a few issues. I have the following issues with T-Mobile Home Internet: •No UPnP Option which causes issues using XBL. •No Port Forwarding which causes a Moderate NAT on XBL •Some VPN applications do not work. •The Online GUI is limited and watered down. T-Mobile should really fix these issues, as it's bothering other Customers as well. Overall T-Mobile Home Internet is great for those who don't play on XBL, PSN, or PC or require a VPN to be used for work or personal use.
Why is tmobile the only phone service blocking premium text?
why out of these phone services that the phones you sell is premium text denied? it was nit with sprint ? so get this as I figured out they have it blocked on their end so you will call and purchase new phones. Service access denied even for veterans that cannot verify accounts, to bypass this please download google voice and change all your accounts to your google number. AKA voip, tmobile i also fouund out is the only phone carrier that does this so that when you do call they will offer you to spend about 700 on a new phone upgrade. no other company just disables this, sprint even had it enabled til they merged, its all a call away from giving them alot of money ,, we did a story on this on our radio station and as a veteran military no one can ever use their tmobile number to verifuy their accounts to send codes so that you can access your online banks vetrans accounts, go to verizon, i wish i did but after this year i will be done with their asses. If you dont believe me than call…see if they dont offer or add more to your bill with tmobile, no one charges for third party access anymore, its to make sure its you that you logged in and can you believe these idiots are saying they charge?
T-Mo App gets stuck in a loop
The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing "processing" and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having to start over. For the last 1&½months I have been bounced between departments to never get an answer. I have factory restored, re-installed the app, reset my TMo-ID info, iPhone is up to date… Nothing else to try,APP does NOT function. Nobody seems to have any interest in figuring out what is wrong.
Pase internacional
Be very careful when purchasing an international pass. It's a bit of a scam when it comes to cruises. They don't apply. Be sure not to waste your money because they charges are astronomical compared to international. Nowhere on the contract does it warn you about it not apply to cruise, SO THIS IS YOUR WARNING. I was not only charged for the pass but also for whatever the cruise ship charged T-mobile, though my contract was not with the cruise ship nor did any of the paperwork tell me this information.
Forgot to erase phone before returning it
Hi All, If someone can please reassure me or tell me how this process works, please do!! I returned my broken phone after receivinga new one from assurant. BUT, I forgot to erase the phone before I returned it. It still had my passcode on it and I was signed into my Apple ID, and I had it set up to where as soon as it was connected to the internet it would erase automatically. I never received an email from Apple saying the phone was erased or anything. I just want to know if when they receive phones that are broken, do they erase all data on it even if you forgot to? Someone please let me know!Is T-Mobile phone replacement real or scam?
Hello, I purchased a phone and a line from T-Mobile in September 2023. In April, the phone went completely black for no apparent reason. When I returned to the shop, I was informed that because I had paid the total cost upfront (prepaid), I did not qualify for a replacement. A friend suggested I call customer care (611) as shops are mainly interested in selling new devices. When I called customer care, I was told that my phone was covered under a two-year manufacturer's warranty and that I qualified for a replacement. They advised me to return to the shop the next day and said they would coordinate with the shop directly. On my second visit, the representative at the shop was very helpful and called T-Mobile customer care. They confirmed the phone was well-maintained and instructed him to initiate the replacement process. However, it appeared he did not have the necessary privileges in their system to do so, and only the manager could handle it. Unfortunately, they said the manager was not available. I was advised to return the following day when the manager would be present. On the third day, I returned to find the manager was still not there. T-Mobile customer care then informed me that this shop did not have an active manager at the moment and advised me to go to another T-Mobile shop with a manager. On the fourth day, I traveled to another shop. The customer care representative called the manager there, asking for assistance. She requested an email confirmation to authorize the replacement, but after receiving it, she said it wasn't sufficient and refused to proceed. A week later, when I called back, a customer care representative assured me she would process the replacement order from her end. I asked for confirmation or a reference, which she provided immediately, promising I would receive my phone within a week. I was pleased and shared the news with my friends. However, a week later, when I called to follow up, I was told that my request was not in the system. I provided the reference number, but the representative said it was invalid, as it should have had 16 characters instead of 12. She then advised me to contact the manufacturer, not realizing that this had already been done and the manufacturer had confirmed my phone was a T-Mobile device. At this point, I am questioning the legitimacy of T-Mobile customer care. How is it possible to receive a fake replacement order? Why have I been made to travel to T-Mobile shops four times based on false promises? What can I do to resolve this issue? Thank you for your assistance.
