After T-Mobile update, I cannot send pictures via text nor can I receive pictures via text
After T-Mobile update, I cannot send pictures via text nor can I receive pictures via text (see attached). Is anyone encountering this? If anyone has a fix to this please let me know. It's been about 2 weeks already. Once again T-Mobile towers are not being updated accordingly. I will not call for they will give me a long explanation that it is my phone and give me the run around for 2 hours. My phone is the latest Galaxy S24. T-Mobile please update all your towers. This is the second time this happens. Gracias
trying to create an account
I am trying to create an account for my business wifi tower. And to be able to use T-life app because I am having a horrible time with my wifi tower and itbuffering. It will not stop buffering and then after a bit it finally just quits working and we have to wait an hour or so then try it again. So I was trying to get the app to see how to troubleshoot it. When I try to create an account for the t-life app it tells me to enter the code that was sent to the number but there is no code. It keeps telling me to go to: tfb.t-mobile.com But then when I do it won't let me create an account. I don't know how to create an account to use the app. And since I can't get the app, I can't troubleshoot and figure out why my wifi isn't working like it should. Can anyone help me with all of this?!?
5G Home Internet vs. phone data speeds
So I'm a Magenta Max customer and mostly happy with my service. We live in a town where the 5G can be very strong depending on time of day/which part of town you're in. So I started considering switching my home internet to T-Mobile's 5G Home Internet, and did some research. I turned off my phone's wifi to run speed tests on my phone's 5G data from inside my home. It varies a TON depending on the room and the time of day. I've seen download speeds as high as 300+ and upload speeds of about 6-8 (at the times you'd expect… late night or early morning) but as low as 6Mbps for downloads and 1 for uploads (during peak times). That lower number concerned me as I work from home during the day, participating in a lot of mandatory video calls. I can't have my internet just disappear during peakwork hours. A great price for home internet won't matter if I lose my job because I can't stay online on a Thursday afternoon. So I went to a T-Mobile outlet to ask an employee about it. The kid told me the phone data speeds are worse thanwhat I'd get with Home Internet because the wifi customers are "on a different tower." I'm no expert on this stuff, but this sounded made-up to me, like he just wanted me to feel better so I'd buy something. But maybe someone who knows more can confirm if the T-Mobile employee was correct: Are Home Internet speeds better than what I get from my T-Mobile 5G device in the same building, and if so, is it because they deliberately use different towers for that service, as this guy told me? I should add that this kid was very obviously trying to get me to sign up on the spot, showing me 1000+ speed tests on his device (irrelevant to me because I don't live at the T-Mobile store so my speed won't be the same). So I protected myself by leaving without signing up for the trial service, although I am still considering it. So anyone with better knowledge than me - and with no stake in trying to sell me something on commission - what's the real story here? Can I reasonably expect better speeds (and most importantly, no frequent drops in service while I'm working) then I get on a 5G mobile device from within the same residence? Thanks for any help!
UPGRADING OF TOWERS
Hi So generally I have been pleased with T MOBILE internet. Some glitches.. but ook… BUT the BIGGESt GRIPE i Have is that the last 2 Fridays for around 8 hours the ENTIRE Internet AND Cell phone coverage has gone down in my area!!! NO WARNING and I was confused and stressed.. what was going on. It ruined my Friday having to drive 20 minutes away to get a signal to find out what happened. Then it happened AGAIN this Friday.. again, no warning. I have gottne very flippant answers from other customers about how T Mobile can't expect to "cater to my entitlement'.. UH what "Entitlement" ?? That I have reliable cell phone service at my home? Even the Energy Company has a courtesty to tell you when things are going down and appx time it will be restored. Can't we expect the same of TmOBILE? How long are these "Modernization upgrades going to be happening?When will you complete updates to nearby tower?
When will you complete updates to the nearby cell tower? When I began using your service I had on average a 40 mbps download speed. I changed nothing and now during the day I average 1-2 mbps and 10 mbps in the evening. This has been occurring since November 2021. The story I get when I speak with your support is that they are upgrading the tower near me and once finished I will have the best service ever. But when? When will the upgrade be completed?
