Forum Discussion
How do I closed an account
I want to close account that has hotspot, return device, and get refund for the money paid. Poor service, poorer customer service, broken promise for delivery of replacement. Excuses multiply. Anyone want to join me in a class action suit?
You can contact Customer Care at 611 from your T-Mobile phone or if you don’t have a phone through T-Mobile,, you can call 1-800-937-8997. You can also reach out to T-Mobile by sending T-Mobile a DM on Facebook or Twitter to request closure of your account and to get instructions on how to return the hotspot.
You can contact Customer Care at 611 from your T-Mobile phone or if you don’t have a phone through T-Mobile,, you can call 1-800-937-8997. You can also reach out to T-Mobile by sending T-Mobile a DM on Facebook or Twitter to request closure of your account and to get instructions on how to return the hotspot.
