Forum Discussion
When will you complete updates to nearby tower?
When will you complete updates to the nearby cell tower? When I began using your service I had on average a 40 mbps download speed. I changed nothing and now during the day I average 1-2 mbps and 1...
Just as a note… you're more likely to have a generic response from T-Mobile support which may see 'updates in your area' and not the specific one that you're using. I'd recommend speaking to 'Advanced Technical Support', as you're typically hearing from general support. Its quite possible that what has occurred is more likely that Sprint customers have been transitioned to your site, and that maintenance has 'yet' to be performed (i.e. update for 5G/5G ultra capactiy.).
Make sure that T-Mobile support can ‘tell you’ where your nearest site is that you are connected to.
