Forum Discussion
Home Internet and VPN
I recently started using a Home Internet trashcan gateway. I am a data center admin and while working from home, have to have a VPN connection open all day into my employer's network to work.
I can't reliably connect to my employers VPN, though. I frequently get unstable connection messages in Zoom, RDP, and other applications I need to frequent.. I'll see my rdp sessions crash and then sometimes the VPN kind of halts without disconnecting. If I disconnect and reconnect then it's okay for a little bit. If I hotspot with my phone, my VPN is rock solid all day. I called support and they had a supervisor downgrade my trashcan to a lower firmware that "works" with VPN. That only lasted a day before it upgraded back to the latest firmware.
What do I need to do to be able to keep a stable vpn connection? I love the gateway, but if I can't do my work, I can't keep using it. Especially with my kids starting school in a couple weeks, knowing there's a possibility that they'll go virtual at some point this coming fall/winter.
Nope, still have an issue if your work’s VPN doesn’t support IPV6 as it seems the t mobile router doesn’t work as IPV4.
have these issues been worked out so all VPN's work on this unit? ¡Gracias!
Looks like a new firmware is coming out that is said to address more VPN issues as well as some screwy band selection problems.
There system is already using a psuedo VPN kind of setup already... an XLAT464 "tunnel". So there is some funky sort of CGNAT/VPN kind of thing going on.
The MTU gets dropped to 1420 as a result, which o ly leaves a 1380 MSS to work with. MIGHT get the VPN to behave again if you can manually configure it to use a 1380 or lower MSS.
The gray trashcans have some VPN problems. You will see that if you search through this forum for awhile.The T-Mobile Home Internet works fine for me on all my devices except for an employer issued laptop that goes through a Cisco VPN to access work remotely. The work involves a lot of remote stored spreadsheets that won't load their rows of data. My old AT&T Internet 10 Plan (supposedly inferior technology) works fine with loading the data on this laptop. Hopefully there will be a firmware update at some point, it doesn't seem like the wheel needs to be reinvented since other, older technology is doing the job. I'll wait for a reasonable period of time but I can't pay for 2 internet plans forever.
