Forum Discussion
Internet connetion constantly dropping
I just signed up for the Home Internet this week and everything installed fine and I tought it was working. My set up is the Arcadyan KVD21 5G gateway with a Nest Wifi mesh system. I connected the ...
So just wanted to update. I never did call or message support, but I finally got around to plugging the gateway back up this week and decided that I would just put it in the basement by a window. not worrying about SINR values or anything. Well that was 3 days ago and I haven't had a single issue (knocks on wood). Roku is working, Paramount + is working, MLB.TV is working, no dropouts so far.
Technology is just dumb sometimes, that I all I can figure.
Welp, I think I am throwing in the towel and sending this piece of junk back. I have tried it for a week and I just can't deal with the constant drops, I need internet that works ALL the time, not just some of the time. Today has been the worst, I have not been able to do much at all since 5:30 today. Glad I didn't cancel my much slower speed internet service.
I mean, it is even worth my time trying to call them? From what I have read all over the interwebs, they will just tell me they are working on the towers or what not. Frustrated does not begin to describe it, I had so much hope for higher speeds, oh well.
