Forum Discussion
Internet connetion constantly dropping
I just signed up for the Home Internet this week and everything installed fine and I tought it was working. My set up is the Arcadyan KVD21 5G gateway with a Nest Wifi mesh system. I connected the ...
So just wanted to update. I never did call or message support, but I finally got around to plugging the gateway back up this week and decided that I would just put it in the basement by a window. not worrying about SINR values or anything. Well that was 3 days ago and I haven't had a single issue (knocks on wood). Roku is working, Paramount + is working, MLB.TV is working, no dropouts so far.
Technology is just dumb sometimes, that I all I can figure.
Here is what I would do. Move your tmobile arcadyan centrally to your house and directly connect with tmobile wifi. Disable or turn off, unplug nest wifi. See if that solves your disconnection issues. If you are able to watch paramount without any issues with directly connected to tmobile home internet router/gateway then nest is the issue. If not, then return tmobile device.
