Forum Discussion
repeater not connecting to gateway
- Hace 2 años
It makes sense to me. Depending upon the Canon printer model and the age of the printer the network adapter capability is probably part of the equation.
Assuming you have the Arcadyan or Sagemcon gateway you need to use the T-Mobile home internet mobile application to login as “admin” and be able to make changes.
Once you are logged in you will want to select Red on the bottom bar
You should see a magenta dot with a white + in the middle. (select that)
You can “ADD” a network SSID for your printer on the 2.4 GHz frequency (pass phrase as well)
Provide it with WPA/WPA2 (AES) for the encryption authentication type
Once you have the network name/passphrase/authentication type then “Apply/Save
After that try to connect your printer to the network name you set up for the printer. My guess is the printer only supports 2.4 GHz radio frequency AND will only support WPA or WPA2 authentication type.
If the default for the 2.4 GHz network for every thing else is WPA2/WPA3 (AES) then the printer cannot connect as it is expecting WPA for authentication type IF it is 5-7 years old. High probability. If you had your printer connected with an Ethernet cable then remove that before you attempt to connect to the new network name with the WPA authentication type.
I have the Arcadyan gateway. Resetting it will return it to the credentials on the label on the bottom of the gateway.
My opinion of Canon printers, especially the older ones, is that they're pieces of junk. I've had two and had to throw both of them in the garbage for one reason or another. They were a complete waste of money for me. Therefore, I think iTinkeralot is correct when he thinks you should stick with a 2.4 MhZ WiFi to the device. In order to hold down manufacturing costs, most of them use a less expensive WiFi receiver which is only compatible with the 2.4 MhZ band.
So, in short, in order to restore the default user and administrator passwords, reset the gateway.
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