Why doesn't my usage reflect actual texts I've sent or received but only texts sent to the spam folder?
For the last couple of months my usage shows pages and pages of texts received from 2300, 128, 127 and other random short codes that were routed to the spam folder but not actual texts I have sent or received from other numbers on my account. Is this ever going to be fixed? It's getting to the point where after being a TMobile customer for over 20 years I'm ready to switch to a carrier with more accurate record keeping.
Text time is inaccurate why arent usage logs as they truly are ??????
So according to my usage log my messages don't come in until three hours later than the time they were actually sent ! Can somebody please explain this to me and help me better understand why I dont have a accurate time and date on my bill as the time and date that the messages were actually sent !!! PLEASE ADVISE !!!!!!!
Unexplained Skyrocket of 5G Home Internet Usage
I called T-Mobile support about this, but they really didn't have any answers for me, so wanted to see if anyone else had experienced anything like this. My TM 5G Home Internet usage skyrocketed without any change in our household's usage behavior during this current billing cycle (May 2023). We have the Nokia 5G21 Gateway. In March we used 66.55 GB, April was 9.23 GB and May is 417.31 GB. I've checked all the devices connected to our home network and have been able to identify them all, so I don't think anyone is tapping into our network. We aren't experiencing any decrease in speeds or dropping of the network, so maybe I don't have any reason to be concern, the jump in data usage was just alarming, since we only really web browse, stream video and connect smart home devices. We don't do anything that would send massive data outwards, either. A few things I noticed in my usage reports over the last few months was the number of reports jumping from 8 in March and 1 in April to over 3,000 in May. Also, the previous reports showed as "Mobile Internet," whereas May's report shows all as "Internet Access." So those were both odd.Text message log not reflecting all incoming texts
Hello, When I pull up my text and call log history not all calls and text messages are captured. Why is this? I can see some of them, but not all of them. I'm not looking for the actual content of the text messages, but rather to see the date and time text messages were sent from a specific number.
