Forum Discussion
Arcadyan KVD21 Will not connect to internet on Band N41. N71 works fine
I've called the customer support hotline 4 times in the past two days. I lose all internet when my gateway connects to band N41. If I try to block the signal using stuff like aluminum foil and walls ...
The way T-Mobile leverages the HetNet it becomes a balancing act to position the gateway so the LTE is able to do what it is intended to accomplish with the split signal radio bearers. From conversations in the community it seems to me users on the n41 frequency on the secondary channel are more challenged in higher density urban areas where user loading on the cells is higher. I personally believe this is due to bandwidth throttling and also the bandwidth is shared with phones which have higher priority due to the nature of the cellular usage.
If you are interested in understanding the HetNet better:
https://prateek-mishra.medium.com/en-dc-overview-62d35521edc4
This is an interesting and informative overview of how the use of the 4G LTE and 5G NR frequencies are used to deliver service. It is the best explanation I have come across and it does not take a masters in radio technology to grasp the concepts.
