Forum Discussion
Internet connetion constantly dropping
I just signed up for the Home Internet this week and everything installed fine and I tought it was working. My set up is the Arcadyan KVD21 5G gateway with a Nest Wifi mesh system. I connected the ...
So just wanted to update. I never did call or message support, but I finally got around to plugging the gateway back up this week and decided that I would just put it in the basement by a window. not worrying about SINR values or anything. Well that was 3 days ago and I haven't had a single issue (knocks on wood). Roku is working, Paramount + is working, MLB.TV is working, no dropouts so far.
Technology is just dumb sometimes, that I all I can figure.
"rsrp": -78, ← This is in the excellent range for strength "rsrq": -5, ← This is also in the excellent range "rssi": -72, ← Power strength indicator, I dont have a table for this. "sinr": 10 ← This is in the medium range, still not bad.
The SINR relates to signal to noise ratio so a value say >=20 db is excellent. If your positioning of the router/gateway can improve upon the SINR value greater than 10 db that would be good but this might be hard to do without an external antenna. If there are trees, hills, buildings, trains, power lines, etc.. between you and the tower signal or other towers about the noise may be hard to improve upon. with an external antenna at times, given topology and tower location in relation to external sources the SINR can be improved upon by using the house to shield the unwanted noise to get a cleaner signal from the tower. More money to do that. With an n71 signal a 2X2 MIMO external antenna from say Waveform.com could make a difference. If you have a cleaner signal you will have better performance. Adding an external antenna is possible, see Nater Tater's video on this as well. Expect to be in the ~$350 range for making that happen with a 2X2 MIMO antenna and lightning arrestors and well the cabling required.
You can take the same measurements from the router after repositioning and see if there are improvements to the signal to noise ratio value. If the RSRP drops a little but the SINR is up a bit you could still see some improvement to performance. The reason is that when there is packet loss then there are retransmissions so things take longer for a session to complete due to the wait for damaged packets to be retransmitted.
