Forum Discussion

terracotta333's avatar
terracotta333
LTE Learner
6 years ago

Reloj inteligente para niños Timex FamilyConnect

Hi, Need an assistance w/ regards to the timex watch, do we have an option to purchased the stand in which the watch sit? sad to say it was lost. i already checked the list of charger t-mobil...
  • tmo_chris's avatar
    tmo_chris
    7 years ago

    If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contact us so our tech care folks can get a ticket opened up for you.

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tmo_chris
Spectrum Specialist
6 years ago
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Hey there! Looks like we don't sell that accessory as a stand alone 😥 The best option would be to google it and see if you can get it from a 3rd party.

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Hola,

Need an assistance w/ regards to the timex watch, do we have an option to purchased the stand in which the watch sit?

sad to say it was lost. i already checked the list of charger t-mobile offers but timex charger w/ stand is not included.

and also any idea where to purchase?? if its not available w/ t-mobile.

Gracias)

","kudosSumWeight":0,"postTime":"2019-12-26T18:13:25.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:30893_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1501},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hola,

Need an assistance w/ regards to the timex watch, do we have an option to purchased the stand in which the watch sit?

sad to say it was lost. i already checked the list of charger t-mobile offers but timex charger w/ stand is not included.

and also any idea where to purchase?? if its not available w/ t-mobile.

Gracias)

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Hey there! Looks like we don't sell that accessory as a stand alone 😥 The best option would be to google it and see if you can get it from a 3rd party.

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Hey there! Looks like we don't sell that accessory as a stand alone 😥 The best option would be to google it and see if you can get it from a 3rd party.

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