Forum Discussion
rabarry
Hace 7 mesesNewbie Caller
Precio Fijo
On the Magenta 55+ it says taxes and fees are included in the price $70 (with auto pay) and is locked in for life. I just got a text saying my price is going up $5/month per phone. What happened to ...
- Hace 7 meses
desertangel wrote:
rigatoni wrote:
Everyone should open up a complaint with the FCC. It will take 5 minutes or less.
Do you have the link to FCC complaint option?
PPad
Hace 4 mesesNewbie Caller
- Evidently filing a complaint with the FCC does not scare Tmobile, since all available information in writing on the Magenta 55+ Plan was guaranteed for life is nowhere to be found online or on your account documents. Poof gone. All of a sudden they are using the words PRICE LOCK in their response to FCC different from Guaranteed for Life?
- Today I received my response from Tmobile to the FCC with the same runaround we are all being given INFLATION, funny how they hit the seniors on fixed incomes, maybe they don't have grandma's & grandpa's to have considered this change & renege on what was promised but that we all misunderstood; imagine the 17601 views listed on top of this community problem all MISUNDERSTOOD when we signed up for the plan that the price was guaranteed for life. Oh & let me include when they say to try & find another company with a lower rate you won't. Maybe not but it will be better service & not dealing with big corporations that renege & use another excuse.
- Not sure the FCC looks into this community blog to realize, can it be all these 55+ people misunderstood when signing up for the plan? We may be getting older but not stupid!
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