Forum Discussion
Jaciebear12
Hace 4 mesesNetwork Novice
Excellent signal, no connection
Can anyone help me?? I've called T-Mobile several times, talked to IT, and went to the store and still no help. I have the home internet, it's showing 5 bars and excellent connection, but our speed i...
Rogracer2000
Hace 4 mesesLTE Learner
Some other folks have reported issues with their SIM card connection. You might try removing yours and cleaning the contacts with alcohol and re-inserting it. Maybe you don't need a new SIM...maybe it is just a little corrosion on the connectors.
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