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ACD
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Re: No internet or phone (5G) in staten island ny 10306
And I should mention, this was all their doing too. They explained that they made an error and terminated our WiFi service somehow. It's not even our doing or an outage or anything of that sort. They just totally screwed paying customers and won't help resolve it14Visto0likes0ComentariosRe: No internet or phone (5G) in staten island ny 10306
My reason is different but we're in a similar situation where T-Mobile accidentally shut off our WiFi and now cannot get it back on. They've tried replacing our routers etc but nothing. We've had no WiFi or anything going on day 5 and the reps are literally clueless/helpless. They claim they don't have techs that go to your house and we found out they actually do. After new years we're going to demand a supervisor. It's been so ridiculous that we're looking elsewhere for another service provider, I'm shocked at their 24/7 tech support lack of ability or even willingness to make sure it's resolved before saying "well, keep trying and good luck" and literally hanging up the phone on me- whaaaat? They may not care but we have no service in our home, we've spent literal hours each day on the phone with them trying to resolve this to no avail13Visto0likes1ComentarioRe: Misleading Advertising: T-Mobile's Alleged Unlimited Data Plan Falls Short
It's completely misleading .. unlimited up to a certain amount IS NOT UNLIMITED! unlimited is UNLIMITED!!! I go over my monthly allotment every month and so im basically paying a high bill for a couple wks of pretty good data and a couple wks of crap data. We pay $280/month for all of us to have an unlimited data plan. Very frustrating and surprising they're allowed to call a restricted amount of use "unlimited"?? I see a future class action lawsuit in that regard once people are sick and tired of being ripped off and purchasing something under false pretenses and false advertisement.20Visto0likes0Comentarios