T‑Mobile and Sprint Work Together to Protect Customers from Scam Calls

04 de febrero de 2020
T-Mobile y Sprint ofrecen los protocolos STIR/SHAKEN entre redes de telefonía móvil más actualizados para evitar la suplantación de identidad y proteger a los clientes contra estafadores.

Cross-network STIR/SHAKEN rollout helps stop number-spoofing, keeping consumers safer from scammers

Novedades:

T-Mobile and Sprint are delivering number verification to better protect customers against scams and unwanted robocalls with new cross-network protection built on STIR/SHAKEN standards.

Por qué es importante:

Scams and unwanted robocalls are an industry-wide problem, and it takes wireless companies joining forces and working together to keep consumers better protected. Implementing STIR/SHAKEN standards across networks is important progress towards industry-wide call verification.

Para quiénes es importante:

Anyone who is tired of the growing number of unwanted robocalls and scams. (Everyone.)

 

T-Mobile (NASDAQ: TMUS) and Sprint (NYSE: S) today announced they're delivering STIR/SHAKEN number-verification across networks, an important step in the industry's ongoing fight against unwanted scam and spam calls. The new anti-robocalling feature is currently rolling out to T-Mobile and Sprint customers and will give customers peace of mind that calls from the Sprint network to the T-Mobile network (and vice versa) are really coming from the number listed on their caller ID display and are not being spoofed.

"We're in an arms race with these scammers, and we've got to join forces as an industry to keep all wireless customers protected," said John Legere, CEO of T-Mobile. "We were first to announce readiness for STIR/SHAKEN, first to implement Caller Verified, and today we lead the industry with the most cross-network STIR/SHAKEN partnerships to keep consumers better protected. T-Mobile will keep innovating and delivering on the frontlines in the battle against unwanted calls, and we won't stop."

"While all carriers compete fiercely in the marketplace, we all agree that the industry-wide plague of robocalls and scammers must be tackled arm-in-arm with other carriers as we put the latest technology to work to help protect our customers," said Sprint CEO Michel Combes. "STIR/SHAKEN is one tool among many that Sprint is utilizing in a multi-year anti-robocalling development program to improve our customers' experience."

T-Mobile was first to announce readiness for the FCC-recommended STIR/SHAKEN standards in November 2018 and first in the wireless industry to implement STIR/SHAKEN when it launched Caller Verified on the Samsung Galaxy Note 9 in January 2019. T-Mobile leads the industry in STIR/SHAKEN implementation and now works across four networks: Comcast Xfinity Voice home phone service, AT&T Wireless, Inteliquent and Sprint. As more network providers across the industry implement the standards and more device providers participate, more calls will be verified over time, keeping consumers better protected.

As part of today’s news, T-Mobile also announced that Caller Verified is now operable across 23 smartphones, with more coming soon. Customers with these devices and the latest software update will automatically see "Caller Verified" on their screens for non-spoofed calls from the T-Mobile and Sprint networks.

The FCC has recommended STIR/SHAKEN standards to digitally ensure that a call is in fact from the number displayed on Caller ID. The acronym stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN). STIR/SHAKEN, along with other tools such as the use of reasonable analytics, is key to the battle against unwanted robocalls and fraud.

Para obtener más información sobre todas estas formas en las que T-Mobile protege a sus clientes, visita https://www.t-mobile.com/resources/call-protection.

For Metro by T-Mobile customers, more information is available at https://www.metropcs.com/shop/services/protection.

 

 


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Acerca de T‑Mobile

Como El Un-carrier de EE.UU., T-Mobile US, Inc. (NASDAQ: TMUS) está redefiniendo la forma en que los consumidores y las empresas adquieren los servicios de telefonía móvil por medio de liderazgo en la innovación de productos y servicios. Nuestra avanzada red nacional 4G LTE brinda experiencias excepcionales de servicio móvil a 84.2 millones de clientes que no están dispuestos a transigir en calidad y en valor. Con sede en Bellevue, Washington, T-Mobile US presta servicios a través de sus subsidiarias y opera sus marcas emblemáticas, T-Mobile y Metro by T-Mobile. Para obtener más información, visita  http://www.t-mobile.com.

About Sprint

Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served 54.2 million connections as of December 31, 2019 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Today, Sprint's legacy of innovation and service continues with an increased investment to dramatically improve coverage, reliability, and speed across its nationwide network and commitment to launching a 5G mobile network in the U.S. You can learn more and visit Sprint at www.sprint.com o www.facebook.com/sprintwww.twitter.com/sprint.