Forum Discussion

awack's avatar
awack
Network Novice
11 months ago

my bill

I want to know why my bill has gone up from 149.00 to 225.42 a month?!
t-mobile
  • copz1998's avatar
    copz1998
    2 years ago

    In similar situations, I have hit the reset button and powered it back on and the glitch will resolve itself.  

Brendizzzy's avatar
Brendizzzy
Roaming Rookie
10 months ago
Copiar enlaceReportar

Many things can cause a bill increase. Have you changed your rate plan in the last 60 days? Have you done an upgrade in the last 60 days? Did you have auto pay and remove it? Was your auto pay set up with a debit or credit card? Recently T-mobile stopped giving discounts to accounts who used a credit card for auto pay. If you don't understand your bill you can always call 611 or visit your nearest store and has for a bill summary 

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I want to know why my bill has gone up from 149.00 to 225.42 a month?!

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I want to know why my bill has gone up from 149.00 to 225.42 a month?!

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Many things can cause a bill increase. Have you changed your rate plan in the last 60 days? Have you done an upgrade in the last 60 days? Did you have auto pay and remove it? Was your auto pay set up with a debit or credit card? Recently T-mobile stopped giving discounts to accounts who used a credit card for auto pay. If you don't understand your bill you can always call 611 or visit your nearest store and has for a bill summary 

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Many things can cause a bill increase. Have you changed your rate plan in the last 60 days? Have you done an upgrade in the last 60 days? Did you have auto pay and remove it? Was your auto pay set up with a debit or credit card? Recently T-mobile stopped giving discounts to accounts who used a credit card for auto pay. If you don't understand your bill you can always call 611 or visit your nearest store and has for a bill summary 

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