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Member Stationed in Japan — No Service Without WiFi (Need Urgent Help)","conversation":{"__ref":"Conversation:conversation:191468"},"id":"message:191468","revisionNum":1,"uid":191468,"depth":0,"board":{"__ref":"Forum:board:international"},"author":{"__ref":"User:user:214791"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-04-17T05:09:50.226-07:00","lastPublishTime":"2025-04-17T05:09:50.226-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I’m currently stationed in Japan and I’m having serious issues with my T-Mobile service. 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I paid the $99 to replace the phone. Claim 73760978. The phone was an Apple Iphone SE 3 with 64 GB color black. There has been no replacement and I call and none are in the warehouse. I am still paying for the phone and the insurance on the stolen phone. 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I contacted OnePlus regarding the OxygenOS 15 update for the OnePlus 10 Pro 5G Model: NE2217 (T-Mobile variant). They told me that they have no information about this update and that it is entirely up to T-Mobile. 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I would think they would have to, considering the destruction the Elon Musk is attempting to do to the U.S. government. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"222","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:191458":{"__typename":"Conversation","id":"conversation:191458","topic":{"__typename":"ForumTopicMessage","uid":191458},"lastPostingActivityTime":"2025-04-16T18:01:43.151-07:00","solved":false},"User:user:214703":{"__typename":"User","uid":214703,"login":"Mickey13","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Visitor","color":null,"rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg"},"id":"user:214703"},"ForumTopicMessage:message:191458":{"__typename":"ForumTopicMessage","subject":"RCS chats disabled by carrier","conversation":{"__ref":"Conversation:conversation:191458"},"id":"message:191458","revisionNum":1,"uid":191458,"depth":0,"board":{"__ref":"Forum:board:android"},"author":{"__ref":"User:user:214703"},"metrics":{"__typename":"MessageMetrics","views":39},"postTime":"2025-04-16T16:59:33.926-07:00","lastPublishTime":"2025-04-16T16:59:33.926-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" What the heck?!? My chats were working just fine until a couple of weeks ago. I don't get it. My S23 is up to date. I've cleared the messages cache, turned RCS off and on, turned airplane mode on and off. Am I missing something or what? Because I'm getting mad ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"268","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:95689":{"__typename":"Conversation","id":"conversation:95689","topic":{"__typename":"ForumTopicMessage","uid":95689},"lastPostingActivityTime":"2025-04-16T15:25:37.273-07:00","solved":false},"Forum:board:gateways-devices":{"__typename":"Forum","id":"board:gateways-devices","displayId":"gateways-devices","nodeType":"board","conversationStyle":"FORUM","title":"Gateways & Devices","shortTitle":"Gateways & Devices","parent":{"__ref":"Category:category:home-business-internet"}},"User:user:93002":{"__typename":"User","uid":93002,"login":"phutto74","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Newbie Caller","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"id":"user:93002"},"ForumTopicMessage:message:95689":{"__typename":"ForumTopicMessage","subject":"Unable to see connected devices on Home Internet App","conversation":{"__ref":"Conversation:conversation:95689"},"id":"message:95689","revisionNum":1,"uid":95689,"depth":0,"board":{"__ref":"Forum:board:gateways-devices"},"author":{"__ref":"User:user:93002"},"metrics":{"__typename":"MessageMetrics","views":6874},"postTime":"2024-01-29T15:57:45.000-08:00","lastPublishTime":"2024-01-29T15:57:45.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm having issues being able to see the connected devices through the T-Mobile Home Internet App. Keeps telling me the gateway did not respond and to restart it if the problem persists. I have restarted the modem. Uninstalled and reinstalled the app more than once and it still does not work. Does anybody have any resolution to this or has anybody had this issue? 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