Forum Discussion

Newbie Caller

2 years ago

Why don't you have a chat function?

Even the most basic of companies have chat functions - your revenue is about 80 billion dollars a year - HOW DO YOU NOT HAVE A CHAT FUNCTION?

asistencia_por_chat

3 Replies

gramps28
Router Royalty
2 years ago
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If you're signed into your mytmobile account or app a chat window will pop up
https://www.t-mobile.com/customers/customer-care
theonlygurl
Newbie Caller
2 years ago
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That's so basic. Chat support should be directly on their website. I shouldn't have to maneuver my way to Twitter or Facebook to freakin' ask a question.
gramps28
Router Royalty
2 years ago
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Tmobile does have chat support. You also can use messenger on tmobile's Facebook or Twitter accounts.

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Even the most basic of companies have chat functions - your revenue is about 80 billion dollars a year - HOW DO YOU NOT HAVE A CHAT FUNCTION?

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Even the most basic of companies have chat functions - your revenue is about 80 billion dollars a year - HOW DO YOU NOT HAVE A CHAT FUNCTION?

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If you're signed into your mytmobile account or app a chat window will pop up

https://www.t-mobile.com/customers/customer-care

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That's so basic. Chat support should be directly on their website. I shouldn't have to maneuver my way to Twitter or Facebook to freakin' ask a question.

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Tmobile does have chat support. You also can use messenger on tmobile's Facebook or Twitter accounts.

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