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Beachg8or
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Joined 10 months ago
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Re: Tried becoming a customer
Final update after 2 weeks I had to turn this over to my bank as fraud, customer service was a joke multiple folks to deal with a simple issue yet passed to the next person constantly without any resolution. Couldnt pay me to switch to this kind of company at this point, saw my value as a potential customer diminish with each pass on to the next available person. Disappointed but learned a lesson...16Visto0likes0ComentariosRe: Tried becoming a customer
Update… after multiple calls and chats at least a dozen people, T-mobile has my money, I have no product or service from them nor any customer service during that time. Assurances of callbackss or updates to this situation have passed without resolution. Turning it over to my bank as fraud at this point…17Visto0likes0ComentariosTried becoming a customer
and it failed miserably. was tryingto leave Verizon and come to something more reasonable. placed an order that needed to be modified and money was exchanged and now over a week later order was canceled and returned but norefund issued. Spent more then 2 hrs total on the phone with probably a dozen different agents all to say there is no resolution in sight. terrible experienceSolved136Visto1like3Comentarios