Forum Discussion
Site won't let me upgrade phone.
Even though I am the primary account holder, it's asking me to contact the "Primary account holder to upgrade"? I'm just trying to get my new phone online. Can anybody help?
Please contact T-Force on Facebook or Twitter. This is a peer community and you need help from someone who can access your account. 😉
- sweetpeachBandwidth Buddy
Please contact T-Force on Facebook or Twitter. This is a peer community and you need help from someone who can access your account. 😉
- tmo_mike_cModerador
The suggestion above is totally the way to go. That way, you can get your phone ordered and make sure the primary line is set under your number.
- Loki_QueenOfMisNetwork Novice
I'm having the same issue but I don't have Twitter or Facebook
- Jonathan_viNetwork Novice
I would like to upgrade my account to a new phone
- fireguy_6364Modem Master
Jonathan vi wrote:
I would like to upgrade my account to a new phone
the answer is the one marked in green that says “Answer”. with an addition of call TMO or use their chat feature…
however the FB/Twitter route is still the preferred method.
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