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Network Novice

2 years ago

Unlock ex-Sprint Samsung phone

I have an inactive Samsung J7 perx phone with a Sprint SIM card that is locked. Since Sprint is now T-Mobile, how can I unlock it to put my TMobile SIM on it?

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2 Replies

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I have an inactive Samsung J7 perx phone with a Sprint SIM card that is locked. Since Sprint is now T-Mobile, how can I unlock it to put my TMobile SIM on it?

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I have an inactive Samsung J7 perx phone with a Sprint SIM card that is locked. Since Sprint is now T-Mobile, how can I unlock it to put my TMobile SIM on it?

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The Samsung J7 Perx does not support VoLTE. VoLTE compatible with T-Mobile is required for a device to be able to make and receive calls.

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You will need to call Tmobile support to request the unlock.

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