Forum Discussion

Roaming Rookie

2 years ago

Cannot pay my prepaid balance

My prepaid bill is due on the 6th of every month. I habe been trying to make a payment since the 4th. My phone has now been disconnected for 2 days. I have tried paying online, by phone and in a stor...

Tkongo

Roaming Rookie

2 years ago

Just did. That didn't work either. All T-Mobile keeps saying is "We are working on it."

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Just did. That didn't work either. All T-Mobile keeps saying is \"We are working on it.\"

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Just did. That didn't work either. All T-Mobile keeps saying is \"We are working on it.\"

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That is strange. Try contacting support using messenger on one of Tmobile’s social media accounts like Facebook or Twitter.

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