Forum Discussion
Internet connetion constantly dropping
I just signed up for the Home Internet this week and everything installed fine and I tought it was working. My set up is the Arcadyan KVD21 5G gateway with a Nest Wifi mesh system. I connected the ...
So just wanted to update. I never did call or message support, but I finally got around to plugging the gateway back up this week and decided that I would just put it in the basement by a window. not worrying about SINR values or anything. Well that was 3 days ago and I haven't had a single issue (knocks on wood). Roku is working, Paramount + is working, MLB.TV is working, no dropouts so far.
Technology is just dumb sometimes, that I all I can figure.
Well, I sort of ignored the 4G LTE and took focus on improving the 5G NR signal. I went so far as to rotate the Nokia router to see if exposing the antennas on one side of the router to the signal wash was better than the other side or area. It did indeed help with the Nokia gateway. I made it a point to improve the 5G signal 3-4 dBM and ignored the 4G LTE values. When I did get improvement for 5G then my tests with speedtest.net did reflect improvement.
All your 4G LTE values are higher than mine so even your 4G LTE signal is not bad. If you see the PCI value in the data from the router you can locate the tower. The PCI is the physical cell identifier. With that value you can use cellmapper.net to locate T-Mobile towers with the various cellular radios. If you filter by 5G NR then you can reduce the field down a bit and locate the 5G cell where your signal comes from. You can do the same with 4G LTE but there are commonly many more hits so it takes a little more focus. If you find the 5G NR signal source the 4G LTE signal may be on the same tower. My 4G LTE and 5G signals come off the same tower. For me in the end I found having the router in a window in the basement with line of sight to the tower 5.3 miles to the north was better than upstairs with the window in the kitchen having the same exposure to the tower. I think it has to do with the deck/porch upstairs having the roof overhead where as the window below has no roof overhead in that location. Getting the router in an optimal placement is really trial and error. With an external antenna the location of the router in the house is then about local WIFI coverage vs getting cellular connections. With cellular internet that becomes a trade off or just another puzzle to solve and improve upon.
