Forum Discussion
Internet connetion constantly dropping
I just signed up for the Home Internet this week and everything installed fine and I tought it was working. My set up is the Arcadyan KVD21 5G gateway with a Nest Wifi mesh system. I connected the ...
So just wanted to update. I never did call or message support, but I finally got around to plugging the gateway back up this week and decided that I would just put it in the basement by a window. not worrying about SINR values or anything. Well that was 3 days ago and I haven't had a single issue (knocks on wood). Roku is working, Paramount + is working, MLB.TV is working, no dropouts so far.
Technology is just dumb sometimes, that I all I can figure.
The cellular solution for all the various frequencies & practices required to implement the solution is pretty sophisticated really. I can only speculate that there was still work being performed on the cellular tower equipment. When the T-Mobile field engineers were working on the tower here it was rather unpredictable and had similar episodes. Your cellular signals, when last you posted were actually not bad at all. You may have improved the signal with noise reduction in the new location. A house can shield unwanted noise from other sources and this can lead to better performance as a result. Maybe the gateway can no longer receive a signal from another source so it stays locked on the one it now is upon. Without knowing the PCI values from before and after the change it is hard to know. The PCI is the physical cell identifier which tells which cell the signal is sourced from.
It really does not matter too much. If you are getting a good solid signal and 150-200 Mbs down then it will be pretty good. That is pretty much where ours is on the n71 signal here. I am glad you were able to work it out. I found the T-Mobile home internet solution to be a great solution here. I had no other options I would even consider so it was a big win for us.
