SMS on MY PC

I have been doing all the same tests that you have on my personal computer and phone and they are all working fine, so I know that the T-Mobile email-to-text service in general is working as intended. If it wasn't working for me or we had some kind of outage, or if we stopped the service all together, I would have told you that days ago. I know I've said it before, but I really do appreciate you working through all of it with me. At this point I would suggest filing a ticket for our IT teams to take a look at the routing of the messages to see where in the path they get snagged. I suggest reaching out to our T-Force team by sending a direct message to T-Mobile using the Facebook or X icons at the bottom of this screen. You should be able to share a link to this conversation with them so they can see all the hard work you have put in. They can also review your account details and then file a ticket for tmomail receive fail. They might have a few additional questions to fill out the ticket, but I am sure they will get you squared away quick and easy.