12 Months in Korea
I have a Samsung S23 and S24 from TMobile - currently paying off. Tmobile reps told me my phonewill work just fine in South Korea but someone *in* South Korea tells me that's not true and I'll have to get a new plan when I arrive. I am SO confused. This is my first phone plan and the reps have not been very helpful. Can someone please shed light on the subject for me?
T-Mobile Hotspot Usage Bug with Tidal Streaming
I have been having issues with Tidal streaming on my Samsung S24 since February '24. I have determined that the data that Tidal is using to stream music is being recognized as "hotspot data" by T-Mobile. Each carrier billing cycle the T-Mobile system sends me a message stating I have hit my hotspot data cap. At that time Tidal becomes extremely slow and encounters buffering issues. All of my other applications work perfectly fine, I have unlimited data with my T-Mobile plan (Magenta Max55+), but for some reason, Tidal is using hotspot data or its data usage is being miscategorized as hotspot data. On my phone hotspot data usage reported is 0GB month over month. I never use my hotspot. Something weird is going on here, I am not sure if it is on the Tidal side in how it requests data or on the T-Mobile. I need help in having this issue investigated and escalated to the appropriate parties (Either at Tidal, T-Mobile, or maybe even Samsung). I have attempted to inform T-Mobile but they their phone support seems ill-equipped to handle uncommon technical problems. I am not sure if this will ever be resolved. I suppose in T-mobiles eyes this would be like a "P4" priority. Unless there is some security risk involved I doubt they will care. Here are links showing other customers have experienced similar problems: https://community.t-mobile.com/accounts-services-4/t-mobile-shows-hotspot-data-usage-when-it-is-disabled-in-my-phone-settings-47603https://community.t-mobile.com/plans-features-and-billing-46/why-is-tidal-data-being-recognize-as-hotspot-data-50869?postid=223600#post223600Hotspot Usage when Not using Hotspot | Tidal running slow
I wanted to share my experience in case others are facing a similar issue: I received a new Samsung S24 in February. Since then, I've been receiving notifications about exceeding my hotspot data usage, even though the hotspot is turned off. This seemed strange. I reported this to T-Mobile support, but they kept pointing to their system showing I was using hotspot data and advised me to turn it off. Additionally, I use Tidal for music streaming. Recently, I've been unable to stream music using mobile data as it was extremely slow or wouldn't load at all. Today, after receiving another hotspot usage message (indicating I exceeded the 5GB cap without using the hotspot), I noticed my Tidal streaming stopped working on mobile data this billing cycle. I checked my phone's data usage, and it showed Tidal had used over 5GB of mobile data-the exact amount as the hotspot data cap. It seems T-Mobile's system was misreporting Tidal's mobile data usage as hotspot data. I tried explaining this to support, but they didn't acknowledge it. They reset the network connection to my phone, which seemed to resolve the issue. I suspect this problem might be related to T-Mobile's "Music Freedom" feature included in my plan, which is supposed to prioritize or differently handle music streaming traffic.
Samsung Messages - receiving RCS messages, but not RCS media across T-Mobile devices
I have an S24+ and my brother has an A54 - we are both on T-Mobile and both on the same plan. I only very recently got the S24+ and I came from a Pixel 7 Pro, where I was using the default Google Messages app. My brother seems to prefer the Samsung Messages app and has been using it primarily. With my Pixel, RCS communication between us has been fine, both in terms of text messages as well as multimedia. After getting the S24, I initially tried using Samsung Messages, as I prefer the aesthetic and cohesion of the app with all the other Samsung native apps, which I've generally quickly grown to like. My issue is this: It does seem like RCS text chats come through just fine between the two of us (the message details will say "Chat" as opposed to "Text Message"), but I've noticed that a lot of images that he tried to send me through RCS come through as an empty "Cancelled" image. Sometimes his images do come through, but only because it seems to randomly fallback to sending those as an MMS (and not RCS). I also determined that if I change my default messenger app on the S24+ to Google, then the RCS images come through just fine. I would prefer using Samsung's messages app overall, although I'm also aware that even Samsung themselves are trying to discourage people from using it in favor of Google's. I'm also aware that there seems to be a bit of a discontinuity between RCS servers originally maintained by T-Mobile, and those that Google/Jibe maintain. I checked my settings in Google Messages and it says I'm using services maintined by "my carrier", although by turning on debugging information, I find it's actually rcs-acs-tmo-us.jibe.google.com. Is there any possible solution to ensure RCS chats *and* multimedia messages (not necessarily MMS's) come through just fine on the Samsung messages app? Or should I just grin and accept the fact that Samsung's messages app is basically deprecated, and that I really ought to use Google? Because as much as I prefer the cohesion of Samsung's app with the rest of OneUI, I feel the broken functionality is a deal-breaker, and I'm reasonably confident the answer is gonna be "just use Google Messages".
S24 Issue stuck in Restart cycle and overheating
Just recently got the new S24. Today my phone started restarting itself over and over again on its own. The phone became extremely warm and the battery went from 95% to 60% within 20 Minutes. Currently my phone is powered off as Icould not get the cycle to stop. I'm wondering if anyone has experienced any of these same issues and if there's any steps Ican take on my own to resolve this.
