Forum Discussion

DIANADJDAWN's avatar
DIANADJDAWN
Newbie Caller
Hace 3 a帽os

confused x5 JOD

I'm thoroughly  confused! I received  a text today telling me that my Jump on Demand lease is ending with a purchase price to buy the device and a deadline date to do so by. My problem I'd that I have 5 devices  not counting internet. I need to know which device! I've driven self nuts, been all over their website and app and STILL don't see which device! Can SOMEONE help me with this??? PLEASE? and thank you 馃槉  sooooo sooo much!!! 

  • syaoran's avatar
    syaoran
    Transmission Titan

    No one here has access to your account.  You can either give Customer Care a call at 611 or reach out to the T-Force Team via Facebook or Twitter to get help identifying which device is the one that currently has the purchase option.  

  • Deb1213's avatar
    Deb1213
    Network Novice

    I received a message to click a link now JOD is billed and now they saying I can鈥檛 set it up one person said I could and phone disconnected is this something new I鈥檝e set up 9 installment before after it鈥檚 been billed